Terms of Service

Effective Date: March 22, 2026  |  Last Updated: March 22, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Wing Snob ("Company," "we," "us," or "our"), the operator of the website located at chickenwingsnob.click (the "Website" or "Platform").

By accessing, browsing, registering on, or otherwise using our Website or any of our services, you expressly agree to these Terms. Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes. These Terms apply to all visitors, users, and others who access or use the Website.

If you are using our Website on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" shall refer to that entity.

You must be at least 13 years of age to use our Website. If you are under the age of 18, you represent that you have your parent's or guardian's permission to use the Website. We encourage parents and guardians to be aware of and supervise the online activities of their minor children.

2. About Wing Snob and Description of Services

Wing Snob is a food-oriented business dedicated to providing customers with an exceptional culinary experience centered around chicken wings and related menu offerings. Our Website serves as an informational and transactional platform where users may access the following services:

• Online Menu Browsing: Users may view our current menu offerings, seasonal specials, pricing, and ingredient information.
• Online Ordering: Where available, users may place food orders directly through our Website for pickup or delivery.
• Location and Hours Information: Users may access information about our physical location(s), operating hours, and contact details.
• Promotions and Offers: We may publish promotional deals, discount codes, loyalty program information, and special events through the Website.
• Customer Account Management: Users may create accounts to save preferences, view order history, and manage their personal information.
• Catering Inquiries: Users may submit requests or inquiries regarding catering services for events and gatherings.
• Newsletter and Communications: Users may opt in to receive newsletters, marketing communications, and updates about our products and services.
• Customer Support: Users may contact our support team through the Website via email or other provided communication channels.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Certain services or features may be subject to additional terms, conditions, or policies, which will be presented to you prior to your use of those specific features. Such additional terms are incorporated by reference into these Terms.

3. User Accounts and Registration

Some features of our Website may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security of your password and accept all risks of unauthorized access to your account and the information you provide.
• Promptly notify us if you discover or otherwise suspect any security breaches related to the Website or your account.
• Take responsibility for all activities that occur under your account, whether or not you authorized those activities.

We reserve the right to suspend or terminate your account at any time, for any reason, including if we reasonably believe that you have violated these Terms. You may delete your account at any time by contacting us at [email protected].

4. User Obligations and Prohibited Activities

As a user of our Website and services, you agree to comply with all applicable federal, state, and local laws and regulations. You agree to use our Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Website.

4.1 General User Obligations

You agree to:

• Use the Website only for its intended purposes as a food services platform.
• Provide truthful and accurate information in all dealings with Wing Snob.
• Comply with all applicable federal and state laws, including but not limited to the Federal Trade Commission Act (FTC Act), consumer protection statutes, and applicable state food ordering regulations.
• Respect the intellectual property rights of Wing Snob and third parties.
• Maintain the confidentiality of your account credentials.

4.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Fraudulent Orders: Placing fictitious, fraudulent, or bad-faith food orders with no intention of payment or pickup.
• Unauthorized Access: Attempting to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.
• Data Mining or Scraping: Using automated tools, robots, spiders, scrapers, or any other means to collect or extract data from our Website without our express written permission.
• Impersonation: Impersonating any person or entity, including Wing Snob staff, or falsely representing your affiliation with a person or entity.
• Malicious Software: Uploading, transmitting, or distributing any viruses, malware, spyware, ransomware, or any other malicious code designed to disrupt, damage, or limit the functionality of our Website or systems.
• Spam: Sending unsolicited commercial communications or using our Website to collect email addresses or other contact information for the purpose of sending unsolicited messages.
• Harassment: Harassing, threatening, abusing, or intimidating any other user, Wing Snob staff, or any third party through the Website.
• Defamatory Content: Posting or transmitting any content that is false, misleading, defamatory, obscene, harmful, threatening, or otherwise objectionable.
• Intellectual Property Infringement: Reproducing, copying, distributing, or otherwise exploiting any portion of the Website's content without our express written authorization.
• Interference: Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that interferes with the proper working of the Website.
• Circumventing Security: Bypassing, disabling, or otherwise interfering with any security-related features of the Website, including features that prevent or restrict the use or copying of content.
• Illegal Activity: Using the Website to engage in or facilitate any illegal activity under federal, state, or local law.

Violation of any of these prohibitions may result in immediate termination of your access to the Website, and may subject you to civil or criminal liability.

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality — including but not limited to all text, graphics, photographs, logos, menus, trade names, slogans, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof — are the exclusive property of Wing Snob and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Wing Snob name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Wing Snob. You must not use such marks without the prior written permission of Wing Snob. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

5.1 Limited License

Subject to your compliance with these Terms, Wing Snob grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and its content solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify or copy any materials from our Website;
• Use any materials for commercial purposes, or for any public display (commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on the Website;
• Remove any copyright or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Wing Snob at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

5.2 User-Generated Content

If you submit, post, or transmit any content to our Website, including reviews, comments, suggestions, photographs, or other materials ("User Content"), you grant Wing Snob a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to the User Content and that such content does not violate any third-party rights or applicable law.

6. Food Orders and Payment Terms

Wing Snob offers online ordering capabilities through its Website. The following terms apply to all food orders placed through our platform:

6.1 Order Placement and Acceptance

When you place an order through our Website, you are making an offer to purchase food products. All orders are subject to acceptance by Wing Snob. We reserve the right to refuse or cancel any order at any time, for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

You will receive an order confirmation via email or on-screen notification upon successful placement of your order. This confirmation does not constitute acceptance of your order; acceptance occurs only when we begin preparing your order.

6.2 Pricing and Fees

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal and state sales taxes. Prices may vary by location and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel the affected order and notify you of the error.

Delivery orders may be subject to additional delivery fees, service charges, and applicable taxes, which will be clearly disclosed before you complete your purchase.

6.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on our Website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the total order amount, including taxes and fees, to that payment method.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been accepted and preparation has begun. Cancellations may be possible within a limited window after order placement. For concerns about order quality, accuracy, or other issues, please contact us promptly at [email protected]. We will evaluate each concern on a case-by-case basis and may offer refunds, credits, or replacement items at our sole discretion.

6.5 Allergen and Dietary Information

While we make reasonable efforts to provide accurate ingredient and allergen information, Wing Snob cannot guarantee that any menu item is free from allergens, as our food is prepared in facilities that handle common allergens including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish. If you have food allergies or dietary restrictions, please contact us directly before placing an order. Wing Snob shall not be liable for any adverse reactions resulting from undisclosed allergen sensitivities.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob, including third-party delivery platforms, payment processors, and social media platforms. Wing Snob has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. Wing Snob does not endorse, warrant, or assume responsibility for any products or services offered by third parties. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.

8. Disclaimers and "As-Is" Basis

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES;
• WARRANTIES REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE WEBSITE.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Wing Snob does not warrant that (a) the Website will meet your specific requirements; (b) the Website will be available at any particular time or location; (c) any errors or defects will be corrected; or (d) the results of using the Website will be accurate or reliable.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE RESULTING FROM YOUR USE OF THE WEBSITE OR SERVICES;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE;
• BUGS, VIRUSES, TROJAN HORSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH OUR WEBSITE BY ANY THIRD PARTY;
• ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN ALL CASES, WING SNOB'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO WING SNOB IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth above are fundamental elements of the basis of the bargain between Wing Snob and you. The Website and services would not be provided without such limitations. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob, its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or services, including but not limited to your User Content;
• Your violation of any applicable law, rule, or regulation;
• Your violation of the rights of any third party, including but not limited to intellectual property rights, privacy rights, or contractual rights;
• Any fraudulent, deceptive, or harmful conduct in connection with your use of the Website;
• Any dispute or issue between you and any third party.

Wing Snob reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with Wing Snob's defense of such claim and to not settle any such claim without the prior written consent of Wing Snob.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Wing Snob operates, without giving effect to any choice or conflict of law provision or rule.

Any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue of any such legal action or proceeding.

These Terms are also subject to applicable federal laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts or practices in commerce, and any other applicable federal consumer protection statutes. To the extent that California law applies, your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) are as described in our Privacy Policy.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Wing Snob informally to attempt to resolve any dispute. Please send a written description of your dispute to [email protected]. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that timeframe, either party may proceed to formal dispute resolution.

12.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT AND EXCEPT AS DESCRIBED IN SECTION 12.4 (CLASS ACTION WAIVER), ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.

Arbitration shall be conducted by a recognized arbitration organization under its then-current rules and procedures. The arbitration shall take place in the United States, and the language of the arbitration shall be English. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

The arbitrator will have authority to award the same damages and relief that a court could award. Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted.

12.3 Exceptions to Arbitration

Notwithstanding the foregoing, Wing Snob may seek injunctive or other equitable relief to protect its intellectual property rights or confidential information in any court of competent jurisdiction, without waiving its right to compel arbitration for all other claims.

12.4 Class Action Waiver

YOU AND WING SNOB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Wing Snob agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

12.5 Opt-Out Right

You have the right to opt out of binding arbitration by sending written notice of your decision to opt out to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.

13. Term and Termination

These Terms shall remain in full force and effect while you use the Website or maintain an account with us. We reserve the right to:

• Terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach any provision of these Terms;
• Terminate or suspend your account and any related services at our sole discretion;
• Remove or edit any User Content you have submitted to the Website.

Upon termination of your access:

• Your right to use the Website immediately ceases;
• You must cease all use of the Website and delete any downloaded materials in your possession;
• Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your relationship with Wing Snob at any time by discontinuing use of the Website and, if applicable, deleting your account by contacting us at [email protected].

14. Changes to Terms of Service

Wing Snob reserves the right to modify, update, or replace these Terms of Service at any time at our sole discretion. We will notify you of any material changes by:

• Posting the updated Terms on this page with a new "Last Updated" date;
• Sending an email notification to the address associated with your account (if applicable); or
• Displaying a prominent notice on our Website.

Your continued use of the Website after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified terms, you must discontinue using our Website. We encourage you to review these Terms periodically to stay informed of any updates.

For changes that we consider material, we will endeavor to provide at least thirty (30) days' notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion.

15. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Our Privacy Policy describes how we collect, use, and share information about you when you use our Website and services. By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.

For users located in California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For all users, we comply with applicable federal privacy laws, including the standards established under the FTC Act. Please review our Privacy Policy at chickenwingsnob.click for complete details.

16. Accessibility

Wing Snob is committed to ensuring that our Website is accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 to the extent reasonably practicable. If you experience any accessibility barriers on our Website, please contact us at [email protected] so that we may address the issue promptly.

17. Electronic Communications

By using our Website or communicating with us electronically, you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree to the use of electronic records and signatures in connection with your use of the Website and our services. Your electronic submissions constitute your agreement and intent to be bound by and to pay for such agreements and purchases.

18. Force Majeure

Wing Snob shall not be liable for any failure or delay in the performance of our obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, wars, terrorism, riots, embargoes, strikes, labor disputes, shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of public utilities or telecommunications infrastructure.

19. Severability

If any provision of these Terms of Service is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or in conflict with any applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and be enforceable.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms. The parties agree that the unenforceable provision shall be modified to make it enforceable to the greatest extent permissible under applicable law, preserving the original intent of the parties as closely as possible.

20. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. The failure of Wing Snob to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver by Wing Snob must be in writing and signed by an authorized representative of Wing Snob to be valid and effective.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other agreements or policies incorporated herein by reference, constitute the entire agreement between you and Wing Snob with respect to your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website.

In the event of any inconsistency between these Terms and any other agreement you may have with Wing Snob, these Terms shall govern unless otherwise expressly stated.

22. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Wing Snob's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Wing Snob may freely assign or transfer these Terms without restriction and without notice to you. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

23. Headings

The section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms. They are not intended to limit or expand the scope of the provisions they introduce.

24. Contact Information

If you have any questions, concerns, comments, or requests regarding these Terms of Service, or if you wish to exercise any rights described herein, please contact us using the following information:

We aim to respond to all inquiries within five (5) business days. For urgent matters related to food safety or order issues, please contact us directly via email for the fastest response.

These Terms of Service were last updated on March 22, 2026, and are effective as of that date. Wing Snob reserves all rights not expressly granted herein.